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A plus 1002 Sub-objective 3.1 – Given a scenario, troubleshoot Microsoft Windows OS problems.
A plus 1002 Sub-objective 3.2 – Given a scenario, troubleshoot and resolve PC security issues.
A plus 1002 Sub-objective 3.3 – Given a scenario, use best practice procedures for malware removal.
A plus 1002 Sub-objective 3.4 – Given a scenario, troubleshoot mobile OS and application issues.
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